INTERNATIONAL SHIPPING POLICY
1. We provide express shipping to all our international customers thru DHL/ FedEx. the expected delivery date is indicative of date of delivered. It takes 3 to 10 days to deliver depending on location.
2. Once the shipment is handed over to the shipping company, no modification can be made to the order. Any change in delivery address or specific delivery instructions would be accepted only if courier company is able to entertain these.
3. shipping charges are inclusive of currency conversion charges.
4. all international payments to be done thru paypal payment gateway.
Charges and Payments
7. All the duties to be paid for export from India would be borne by Runjhun. Any import duties or local duties levied at the destination would be borne by the recipient of the shipment. These duties are to be paid to the delivery boy.
8. The actual amount charged on your account/card might differ than what is shown at the time of transaction due to the difference in exchange rate applied by us and your card issuing company/payment gateway and surcharges applied by these.
Refunds / Replacements
9. In case a product is recieved damaged/ gets damaged during transit, you can opt for a replacement. To process any such claims, customers must notify Runjhun with a photograph of the damaged product within 2 days of receipt of the product.
10. The 30 days replacement warranty. buyer has to bear all shipping charges.